Why Do I Have 'Not Provided' Tappers? Follow

When your app is shared from the built-in share button, your TappTracker app, or your desktop dashboard, a Tapper is instantly created. Whether they use the app or not, you will see the new tapper and the contact information entered is stored.

However, if someone gets your app by another method (e.g. a link in an email, email signature, facebook share, etc.), the Tapper will not be created until they install the app, open it, and register.

If a registration field is optional, and new Tappers don't enter information into that field upon registration, that field will display as "Not Provided". "Not Provided" will also show on the contact information of Tappers who clicked the link at the bottom of the registration page to opt out.

Tappers' contact information is listed as "Not Registered" if they have yet to register.

You can easily edit your registration settings  from your dashboard.