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  1. CardTapp Portal
  2. Frequently Asked Questions

Frequently Asked Questions

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App Setup Support
  • How to Install App on Android Devices - Samsung Internet
  • How to Install App on Android Devices - Legacy
  • How to Install the Tapper App on iPhones
  • Getting The App on My Phone

Tapper Management
  • How Can I Edit a Tapper’s Contact Information?
  • How Do I Delete a Tapper from My Tapper List?
  • Why Do I Have 'Not Provided' Tappers?
  • How to View the Contact Information of a "Not Registered" Tapper

TappTracker Tech Support
  • How to hide your personal cell phone number to use your business line
  • Resetting TappTracker data & setting Android messaging default
  • How to Reset Your Password from TappTracker
  • What's the Difference Between TappTracker and my Tapper App?
  • Why Can't I Find My App In iTunes?
  • Can I Change the Frequency of Push Notifications From TappTracker?

App Customization
  • Uploading a headshot from your smartphone using the Cardtapp Photo Uploader web page
  • Frequently asked questions about Cardtapp’s co-branding feature
  • I Don't Want My App Icon to Be My Photo. How Do I Change It?

My Subscription
  • What If My Clients/Partners Get A New Phone?
  • How To Cancel

General Tech Support
  • Accessing Your App on an Apple iPad Tablet
  • Can I embed specific pages from my app into a website (including calculators)?
  • Embedding The App Link in Your Email Signature With Outlook
  • Embedding the App Link in Your Email Signature with Gmail
  • Why Is the Link Not Working When I Share My App?
  • Why Do I Only Need One Custom Download Link?

Contact Us
  • Contact Information
  • How To Cancel

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