• This article applies to Enterprise Customers or Group Account Customers.

  • The ability to resend welcome emails to Members/Users is only available to Cardtapp Users with the role of Account Manager

Log in to your Desktop Dashboard:


Use the search bar to find the user you're looking for

Once you've found the user that you would like to receive the welcome email, click the "3 dots" icon next to their name

Then, click on "Resend welcome email"

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