Skip to main content
All CollectionsCardtapp Mobile Lead Dashboard (Formerly TappTracker)Common questions & troubleshooting
Too few/many notifications in Cardtapp Mobile Dashboard (formerly Tapptracker)
Too few/many notifications in Cardtapp Mobile Dashboard (formerly Tapptracker)

Change notification settings and frequency in Cardtapp (formerly TappTracker)

Updated over a week ago

By default, you will get a notification from Cardtapp every time someone ‘tapps’ your app, but you can easily adjust the default app notifications:

Adjust the default app notification settings

  1. Open the Cardtapp App

  2. Click the menu icon (which looks like three small bars) in the top right corner.

  3. Select the ‘Preferences’ tab

App notifications:

  1. Navigate to the 'Member's App' tab in Preferences if needed

  2. Click the button next to each option and select the desired frequency from the drop-down menu (Best practice is to keep Requests and Referrals set to 'real-time')

  3. Click "Update"

Email notifications:

  1. Click the 'Email' tab in Preferences.

  2. Use the toggle button next to the email options to turn them on (blue) or off (grey)

  3. Click "Update"

Email notifications default to 'on' (blue)

  • Daily Usage Reports: The previous day's summary of app activity that is emailed daily

  • Referrals: Information entered when your app is shared (referrer's name, referral contact info, notes, and priority level) that is emailed after the app is shared

Did this answer your question?